Make sure to provide full information while completing the form.
If refund is requested on or after the flight date, an additional NO SHOW fee will apply.
A no-show for a flight is considered when a Passenger fails to use as booked or cancel the Reservation 24 hours before departure of the Scheduled flight.
For ticket issued by travel agency, please contact the respective office where the ticket is issued for refund request.
For ticket originally purchased on cash or through bank deposit please contact the nearby Ethiopian Ticket office or your travel agency.
For bookings originally made on mob app/Ethiopian Airlines official website you may directly process refund by clicking here.
In case of service interruptions due to airline's schedule change and cancellations, complete below refund form for extra services such as; Seat selection, Upgrading, Extra Baggage requests, WIFI services, Lounge access and Priority Boarding.
Please be advised that the booking will be cancelled for the entire journey.
Please be advised that this request will not be reversed once application is submitted by filling out this form.
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