Customs Declaration Notice
 Update on ticket rules to/from Tel Aviv
 Update On The Entry Requirement To Thailand
 Monkey Pox health declaration form
 Guideline for Visa on Arrival at Addis Ababa Ethiopia
 SOTO Update: For ticket issued outside Ethiopia and if there is a change after departure, fare change , tax and penalty can be played in ETB for passengers who has valid Ethiopian residence documents
 Ethiopian Customs Regulation

Notifications

Notifications
Soto updatesFor ticket issued outside Ethiopia and if there is a change after departure, fare change , tax and penalty can be played in ETB for passengers who has valid Ethiopian residence documents
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Update on ticket rules to/from Tel Aviv
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Survey on Arrival Airport Experience

Dear Esteemed Customer,

In our effort to improve our Arrival Service, we kindly ask you to complete the below questionnaire.

Booking Class
Travel Purpose
Frequent Flyer Status
(5 - Very satisfied, 4 - Satisfied, 3 - Neutral, 2  -Dissatisfied, 1 - Very dissatisfied, NA - Not applicable) 

How satisfied were you with the:

1. Disembarkation / Deplaning process from aircaft? *
2. Prompt positioning of passengers' stairs or connecting bridge to the terminal? *
3. Guidance provided on arrival process? *
4. Helpfulness of signage directing passengers all the way to the terminal exit? *
5. Visa upon arrival processing, if applicable. *
6. Waiting time at passport/immigration queue /line? *
7. Courtesy/helpfulness of Immigration staff? *

Applicable to Premium Customers (Business Class/C9, Platinum, and Gold Members)

1. Provision of a separate bus or priority while disembarking/deplaning?
2. Provision of a dedicated or separate line/counter?

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