Customer Surveys

Onboard Services Survey

Arrival Airport Experience Survey

Baggage Service Survey

Boarding Service Survey

Please share us your experience with our boarding process.

Call Center Service Survey

Check-in Service Survey

How satisfied are you with our check-in service

Customs Authority Service

Tell us your experience on our arrival service

Departure Airport Experience-Airport Facility Services Survey

Tell us your experience on departure airport.

Immediate Transfer Service

How do you evaluate our transfer service

Immigration Security and Porter Services Survey

Tell us your experience on Immigration, Security and Porter Services

Layover Service Survey

Tell us your experience on our layover service

Lounge Service Survey

How satisfied were you with one of lounges?

Premium Services Survey

Survey on Booking and Ticketing services

How easy was the process to complete your booking or ticket

Notifications

Notifications

Soto updatesFor ticket issued outside Ethiopia and if there is a change after departure, fare change , tax and penalty can be played in ETB for passengers who has valid Ethiopian residence documents

Update on ticket rules to/from Tel Aviv

Flight

Manage

Check-in

Specials

Where We Fly

Deals & Offers

ET Specials

Our Fleet

Before You Fly

Rules and Regulations

Baggage Information

Special Care

Add-on Services

On Board Services

Services at the Airport

Help and Contact