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Customs Authority Service

 Dear Esteemed Customer,

In our effort to improve our Arrival Service, we kindly ask you to complete the below questionnaire.

Booking Class
Travel Purpose
Frequent Flyer Status

Please rate your experience at the Ethiopian Customs Authority

(5 - Very satisfied, 4 - Satisfied, 3 - Neutral, 2  -Dissatisfied, 1 - Very dissatisfied, NA - Not applicable) 

How satisfied were you with the:

1. Waiting time at customs queue /line? *
2. Courtesy/helpfulness of customs staff? *
3. Proficiency of customs staff? *
4. Speed of Customs Authority Service? *
5. Communication skills of customs staff? *
6. Organization of Queue Management? *
Ethiopian Airlines A Star Alliance Member