Customs Declaration Notice
 Update on ticket rules to/from Tel Aviv
 Update On The Entry Requirement To Thailand
 Monkey Pox health declaration form
 Guideline for Visa on Arrival at Addis Ababa Ethiopia
 SOTO Update: For ticket issued outside Ethiopia and if there is a change after departure, fare change , tax and penalty can be played in ETB for passengers who has valid Ethiopian residence documents
 Ethiopian Customs Regulation

Notifications

Notifications
Soto updatesFor ticket issued outside Ethiopia and if there is a change after departure, fare change , tax and penalty can be played in ETB for passengers who has valid Ethiopian residence documents
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Update on ticket rules to/from Tel Aviv
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Baggage Service Survey

Dear Esteemed Customer,

In our effort to improve our Baggage Service, we kindly ask you to complete the below questionnaire.

Booking Class
Travel Purpose
Frequent Flyer Status
(5 - Very satisfied, 4 - Satisfied, 3 - Neutral, 2  -Dissatisfied, 1 - Very dissatisfied, NA - Not applicable) 

How satisfied were you with the:

1. Information provided about baggage delivery carousel number? *
2. Friendliness of baggage delivery staff? *
3. Time taken to collect all your bags? *
4. How fast is the claim registration process? *
5. Efficiency of claim handling staff? *
6. Safe Delivery of Baggage *

Applicable to Premium Customers (C 9, Business Class, Platinum, and Gold Members) :

1. Our service to deliver your luggage on a Priority base? *

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