Customs Declaration Notice
 Update on ticket rules to/from Tel Aviv
 Update On The Entry Requirement To Thailand
 Monkey Pox health declaration form
 Guideline for Visa on Arrival at Addis Ababa Ethiopia
 SOTO Update: For ticket issued outside Ethiopia and if there is a change after departure, fare change , tax and penalty can be played in ETB for passengers who has valid Ethiopian residence documents
 Ethiopian Customs Regulation

Notifications

Notifications
Soto updatesFor ticket issued outside Ethiopia and if there is a change after departure, fare change , tax and penalty can be played in ETB for passengers who has valid Ethiopian residence documents
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Update on ticket rules to/from Tel Aviv
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Boarding Service Survey

 Dear Esteemed Customer,

In our effort to improve our Boarding Service, we kindly ask you to complete the below questionnaire.

Booking Class
Travel Purpose
Frequent Flyer Status

Please rate your boarding experience.

(5 - Very satisfied, 4 - Satisfied, 3 - Neutral, 2  -Dissatisfied, 1 - Very dissatisfied, NA - Not applicable) 

How satisfied were you with the:

1. Audibility/Clarity of boarding announcement? *
2. Boarding starting time? *
3. Helpfulness and Friendliness of staff at boarding? *
4. Overall information flow? *
5. Queue management? *
6. Proficiency and Hospitability of Staff? *

Applicable to Premium Customers (Business Class/C9, Platinum, and Gold Members)

1. Availability of dedicated/separate boarding lane/bus? *
2. Availability of priority boarding signage? *
3. Provision of boarding priority? *

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