Customs Declaration Notice
 Update on ticket rules to/from Tel Aviv
 Update On The Entry Requirement To Thailand
 Monkey Pox health declaration form
 Guideline for Visa on Arrival at Addis Ababa Ethiopia
 SOTO Update: For ticket issued outside Ethiopia and if there is a change after departure, fare change , tax and penalty can be played in ETB for passengers who has valid Ethiopian residence documents
 Ethiopian Customs Regulation

Notifications

Notifications
Soto updatesFor ticket issued outside Ethiopia and if there is a change after departure, fare change , tax and penalty can be played in ETB for passengers who has valid Ethiopian residence documents
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Update on ticket rules to/from Tel Aviv
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Survey on Departure Airport Experience

Dear Esteemed Customer,

In our effort to improve our Departure Airport Experience Immigration, Security and Porter Services Survey we kindly ask you to complete the below questionnaire.

Booking Class
Travel Purpose
Frequent Flyer Status
(5 - Very satisfied, 4 - Satisfied, 3 - Neutral, 2  - Dissatisfied, 1 - Very dissatisfied, NA - Not applicable) 

How satisfied were you with the:

AIRPORT IMMIGRATION
1. Waiting time at customs queue /line? *
2. Treatment of the Immigration staff? *
3. Convenience of premium Immigration track? (if you are C 9, Business Class, Platinum, and Gold Members) *

AIRPORT SECURITY

1. Waiting time at the security screening queue /line? *
2. Treatment of the security staff? *
3. Convenience of premium security check-in track? (if you are C 9, Business Class, Platinum, and Gold Members) *
4. Cleanliness of private search rooms? *
5. Overall security screening services? *

PORTER SERVICE

1. Professionalism of the porter staff? *
2. Affordability of porter service fee? *

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