Customs Declaration Notice
 Update on ticket rules to/from Tel Aviv
 Update On The Entry Requirement To Thailand
 Monkey Pox health declaration form
 Guideline for Visa on Arrival at Addis Ababa Ethiopia
 SOTO Update: For ticket issued outside Ethiopia and if there is a change after departure, fare change , tax and penalty can be played in ETB for passengers who has valid Ethiopian residence documents
 Ethiopian Customs Regulation

Notifications

Notifications
Soto updatesFor ticket issued outside Ethiopia and if there is a change after departure, fare change , tax and penalty can be played in ETB for passengers who has valid Ethiopian residence documents
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Update on ticket rules to/from Tel Aviv
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Onboard Services Survey

 Dear Esteemed Customer,

In our effort to improve our Onboard Service, we kindly ask you to complete the below questionnaire.

 

Booking Class
Travel Purpose
Frequent Flyer Status
(5 - Very satisfied, 4 - Satisfied, 3 - Neutral, 2  -Dissatisfied, 1 - Very dissatisfied, NA - Not applicable) 

How satisfied were you with the::

1. Cleanliness and condition of the aircraft? *
2. Lavatory cleanliness? *
3. Timeliness of the cabin crew in attending to your requests? *
4. Comfort of your seat during the flight? *

Cabin crew Service

1. Friendliness and professionalism of the cabin crew? *
2. Language and communication skill of the cabin crew? *
3. Waiting area around the check-in counter? *

Cockpit Crew

1. Communication of Pilot with passengers? *
4. Timing of the meal service? *

Meal & Beverage

1. Quality of the food and beverages provided? *
2. Variety of meal and snack options available? *
3. Availability of your meal choice? *

Inflight Entertainment System

1. In-flight entertainment options available? *
2. Ease of use of the entertainment system? *
3. How satisfied were you with your overall onboard experience? *

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