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Premium Services Survey

 Dear Esteemed Customer,

In our effort to improve our Premium Services, we kindly ask you to complete the below questionnaire.

Booking Class
Travel Purpose
Frequent Flyer Status
(5 - Very satisfied, 4 - Satisfied, 3 - Neutral, 2 - Dissatisfied, 1 - Very dissatisfied, NA - Not applicable) 

How satisfied were you with the:

1, Priority check-in for C-9 and frequent flyers *
2, Courtesy and Hospitability of lounge staff *
3, Cleanliness of the lounge/ washrooms/ Toilets? *
4, Varieties and quality of Cuisines *
5, Varieties and quality of Beverages, and Liquors? *
6, Quality of service items? *
7, Wi-Fi access and speed at the Lounge *
8, Priority boarding for C-9 and frequent flyers *
9, Servicer Exclusivity at immediate transfer (if applicable) *
10, Priority Baggage Delivery times *
Ethiopian Airlines A Star Alliance Member