Name Change Request

General Terms and Conditions

In the following situations name change is allowed, provided a justifiable document like a copy of a marriage certificate &/or passport is presented with a service charge of USD 50.00.

• Reservations were booked under the husband’s family name instead of maiden name, or vice versa.
• Passenger has more than one given name and the second name needs to be added as at the time of reservation only the first name was entered.
• It is not allowed to change Mr. X's tickets with Mr. Y except in the conditions of the cases mentioned above.
• Only transposition errors of first name, last name & middle name, and or up to three letter changes are the kind of error allowed for making the original ticket as a form of payment (FOP) to the newly issued ticket.
• Only transposition errors of first name, last name & middle name and or up to three letter changes are the kind of errors eligible for change under this provision.  
• To amend customer title for example from Mr. to Mrs./Ms. , from Mrs. to Ms., etc.
• Tickets that are purchased from travel agencies are not entitled to a name change.