Avoid Lengthy Queues by using the Ethiopian Online Check in Feature

Online check-in (Web check-in) is the process in which passengers confirm their travel on a flight via the internet and typically print their own boarding passes.

Online Check-in is available from 48 hours to 2 hours before departure for all international and domestic flights. Confirm your attendance on the flight, select your seat and save valuable time. The only thing a passenger need is a soft copy of the boarding pass on their smartphone or an internet connection and a printer for the boarding pass.

The passenger is requested to arrive at the gate 30 minutes prior to boarding if he/she has no luggage to drop off. If he/she has baggage to drop off he/she shall arrive at the web check-in counter at least 1 hour before departure for International flights and 45 minutes before departure for Domestic flight.

Exception:

• London Heathrow Airport (LHR) and Manchester Airport (MAN) check-in counters will be closed 75 minutes before departure effective 22 December 2021.
• Paris De Gaulle Airport (CDG) check-in counters will be closed 90 minutes before departure. Online checked-in Passengers that do not have a checked-in bag can proceed to the gate until H-30 minutes.
• Check in counter will open 4 hrs before the departure time and will close 90 minutes before the departure time. 

What is required to use web check-in?

Basic requirements for web check-in:

• Passengers must have an electronic ticket.
• Flights must be operated by Ethiopian Airlines.
• For web check-in service on code share flights (flights operated by partner airlines), please visit the website of the respective airline.

Steps for Web check-in

• Go to   CHECK-IN ONLINE or click “web check-in” from the quick links section on EthiopianAirlines.com home page to begin web check-in.
• On the “Home” page enter your name as it appears on your ticket (Passenger receipt) and Reservation Locator (PNR) or ticket number and click “Continue”. This will locate your reservation and displays your itinerary.
• Before you start check-in in online your booking will be checked if it is qualified for upgrade or not. If your booking is qualified for a business class upgrade the next page will ask you to upgrade before you check in.
• The next page shows the “hazardous materials” information. Please read that and confirm if you do carry any of the listed materials, If not please proceed by clicking NO,I’M NOT CARRYING THESE ITEMS.
• On the passenger page please fill in all the required travel information such as passport information and visa-related details.
• On the next screen, you can assign a seat (if not assigned before) or change the seat that was assigned to you at the time of booking your flight. If no change is required proceed to the next step by clicking “continue”.
• On the next page you can add Extra baggage on the booking or if not required proceed to the next step by clicking “Continue” and finish the check-in process.

NOTE

Make sure that the travel  information you provide during online check-in is correct as it may have legal implications.

• Click “Check-In” to finish the process and display your boarding pass
• Have your boarding pass on your smartphone or print your boarding pass and bring it with you to the airport. If you have no baggage to check-in proceed to the boarding gates directly. If you have baggage to check-in please refer to the timing precautions below.

Web check-in Precautions

• Web check-in is not possible to passengers who need special service requests such as extra seats, unaccompanied minors, pet in hold, stretcher etc.
• If you have luggage to drop off you have to arrive at the check-in counter dedicated for web checked-in passengers at least
  • 45 minutes prior to departure for Domestic flights and
  • 60 minutes prior to departure for International flights
  • In order to save your valuable time please make sure your baggage is in accordance with the Ethiopian’s allowance before you come to the airport. 
  • Reservations are subject to cancellation if you are not on board the aircraft 30 minutes prior to departure. All existing no-show rules apply.
  • All existing terms and conditions, cancellation & baggage rules and allowances apply.

• The website only accepts either ticket number or reservation code. However, If your reservation code contains numbers, instead of using the code simply type your ticket number (071----)

• Kindly type passengers’ last name exactly as it appears on the booking confirmation.

Any Problems while online check-in?

• If your flight is less than 2 hours to depart, or if it’s more than 48 hours away, you will not be able to check-in online.

• All Ethiopian operated flights are available for online check with the few exceptions listed below.   Please make sure that Ethiopian is the operating carrier of the flight that you are trying to check in for and visit partner airlines website for flights operated by one of our partner airlines.
• The following departure points are temporarily unavailable for online check-in:                     

• Bamako
• Ndjamena

• All other ET departure points other than listed above are available for online check-in.
• If you face any other problem during web checking to your flight, click back to return to the previous page or “Home” to begin the check in process from the beginning.
• If you are unable to complete your web check-in and print your boarding pass, YOU HAVE TO APPEAR AT THE AIRPORT AT LEAST 2 HOURS BEFORE DEPARTURE and talk to the customer service agent at Ethiopian counters.