Passengers who have been re-protected on other means shall not be paid with DBC if the delay at point of arrival does not exceed four hours when compared to the original schedule.
Carriage is denied for reasons beyond the control of ET he/she is not checked in before or at the latest check in time.
The behavior, health condition or immigration status of the passenger as such entitles ET to refuse the passenger.
He/she has refused to comply with the lawful instructions of ET
He/she has refused to undergo security check
Holding ID(Airline staff ticket) ticket or reduced rate ticket.
Holding a ticket blacklisted as lost, stolen, fraudulent or otherwise suspicious.