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Ethiopian Airlines check-in counters open 3 hours before departure and close 1 hour prior to flight time. However, for some airports like London Heathrow (LHR) and Manchester (MAN), check-in closes 75 minutes before departure, while at Paris Charles de Gaulle (CDG), it closes 90 minutes before departure.
Yes, if you have completed online check-in and have no checked baggage, you can proceed directly to the gate. At Paris Charles de Gaulle (CDG), you must arrive at the gate at least 30 minutes before departure.
Yes, Cloud Nine passengers and frequent fliers with Platinum/Gold ShebaMiles and Star Alliance membership have access to dedicated check-in counters and can enjoy the Cloud Nine Lounge after check-in.
● International flights: Arrive 2 hours before departure.
● Addis Ababa departures: Arrive 3 hours before departure.
● Flights to/from the USA: Arrive 4 hours before departure.
● Domestic flights: Arrive 1 hour before departure.
Yes, Ethiopian Airlines offers kiosk check-in at select airports. You can check in, choose your seat, and print your boarding pass in five simple steps.
● Find an Ethiopian Airlines kiosk and select your language.
● Retrieve your booking using Destination, Flight Number, or Reservation Code.
● Confirm you are not carrying hazardous materials.
● Add personal details, select your seat, and update passport or frequent flyer information.
● Print your boarding pass with a 2D barcode.
The free checked baggage allowance depends on your travel class and route. Business Class passengers can carry two pieces of hand baggage, each up to 7kg, with maximum dimensions of 20x40x55cm (8x16x22 inches).
If your checked baggage exceeds the allowed weight or piece limit, you will be required to pay excess baggage fees.
● Business Class passengers: 2 pieces of hand baggage, max 7kg each.
● Economy Class passengers: Check the Ethiopian Airlines baggage policy for specific allowances.
For night flights departing from Addis Ababa to these destinations, check-in begins at 13:00 local time.
Web-checked-in passengers must arrive at the boarding gate at least 30 minutes before departure. If they have baggage to drop off, they should go to the baggage drop-off counter at least 45 minutes before departure.
No, for security reasons, local passengers who have checked in at Addis Ababa are not allowed to leave the airport to meet relatives or friends. They must proceed directly through immigration.
Ethiopian Airlines reserves the right not to accept passengers who arrive later than the required check-in time. Make sure to arrive at the airport early to avoid any issues.
Yes, Ethiopian Airlines staff are available at check-in counters worldwide to assist with baggage, special requests, and check-in procedures.
For detailed baggage allowance and restrictions, contact the nearest Ethiopian Airlines office or visit the official Ethiopian Airlines website.
