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Ethiopian Global Customer Interaction Center Survey

Customer Type:
Enter phone number including country phone code. E.g. +251 910123456
Feedback Type:
2. How would you rate our service in general?
1. Was the information provided accurate, reliable, and clear to understand?
2. Was your issue resolved to your satisfaction level on time?
3. How would you rate our service in general?

Instant Help: Click Below Links to Get Started

Dear Esteemed Customer,
Thank you for choosing Ethiopian Airlines! To help you find what you need quickly, we've compiled some useful links and information below.

Self-Service Options
🌐 General Information & Booking

✈️ Ticket Changes & Refunds

🌟 Loyalty Program (Sheba Miles)

  • Details: ShebaMiles
  • Email: ShebaMiles@ethiopianairlines.com

πŸ’¬ General Inquiries & Feedback

πŸš€ Instant Assistance

We’re here to make your travel experience with us smooth and enjoyable. If you need further assistance, please don’t hesitate to reach out via the provided links.

Thank you for choosing Ethiopian Airlines!

Warm regards,
Ethiopian Airlines Global Customer Interaction Centre

Ethiopian Airlines A Star Alliance Member