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Web Check-in

Click here   to check if your sector is eligible for Web Check-In. Web Check-In starts 48 hours before departure and ends 2 hours before departure

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Registro en línea

Disfrute de una experiencia de viaje fluida y eficiente con la facturación online de Ethiopian Airlines. Nuestra plataforma fácil de usar le permite facturar, elegir su asiento y guardar su tarjeta de embarque con antelación. La facturación online está disponible entre 48 y 2 horas antes de su vuelo, lo que le permite saltarse las largas colas del aeropuerto y comenzar su viaje sin complicaciones.

Registro por Internet

Simplifique su viaje con Ethiopian Airlines Web Check-In. Esta plataforma fácil de usar le permite facturar para su vuelo, seleccionar su asiento preferido y descargar su tarjeta de embarque, todo desde la comodidad de su hogar.

Facturación por aplicación móvil

Para mayor comodidad, utilice la aplicación móvil de Ethiopian Airlines para facturar sobre la marcha. Con una interfaz sencilla e intuitiva, nuestra aplicación pone la flexibilidad y el control en sus manos, mejorando su experiencia de viaje en cada paso.

Devolución de bolsas

Sáltese las largas colas con nuestro servicio de autoentrega de equipaje. Este proceso rápido y sencillo le permite facturar su equipaje en sólo un minuto. Solo tiene que etiquetar y entregar su equipaje, y estará listo para dirigirse rápidamente a su puerta de embarque.

  •  Para niños pequeños de entre 2 y 7 años, ofrecemos camas infantiles Flyaway, disponibles en el asiento de la ventanilla, solo a nivel de crucero o después del despegue. Tenga en cuenta que no se pueden utilizar durante el despegue, el aterrizaje o cuando la señal del cinturón de seguridad está encendida.

Online Check-In is available for All Ethiopian Airlines flights except from Ndjamena,Moscow and Bamako.

Yes, it is possible to online check-in group passengers on the Ethiopian Airlines website but not on the mobile applications, and Social bot. The maximum number of passengers who can be checked in at once is 10, and any additional passengers will be checked in the next batch of 10 until every passenger is checked in.

Online check-in is available between 48 to 2 hours prior to the scheduled departure time of a flight.

Online check-in is possible on all Ethiopian airlines-operated flights.

Yes, you can check in for connecting flights with other airlines as long as the first sector is operated by Ethiopian Airlines. Please note these check-ins are subject to other airline policies and restrictions.

Online check-in for return flights can only be completed 48 hours before flight departure and after you have departed on the first sector of your flight. However, if one of your sectors is with another airline and you were not able to check in successfully on ethiopianairlines.com, you will need to visit the other airline’s website in order for you to check-in.

For domestic flights, please check in online from 2 days before departure to 1 hour before departure. For international flights, please check in online 48 hours before departure until 2 hours before departure. You cannot cancel your online check-in 2 hours or less before departure.

Yes. Boarding pass can be printed for each flight sector.

Yes, you can check in your travelling companions if you make your bookings together, provided they share the same booking reference as yours in our record.

If  you fail to check in on time, you may be refused for carriage on your flight. This is in the interest of maintaining Ethiopian on-time performance and to ensure those on the flight who have connecting flights can make it on time.

  • Depending on your fare conditions, a failure to check in on time may also result in: The loss of the original fare value. You may be required to make a new booking and pay for a new ticket if you wish to travel, or
  • Pay a change fee penalty plus any difference between the fare of your new booking and the original fare

Passenger with no luggage shall arrive at the gate 30 minutes prior to boarding. If the passenger with baggage drop off shall arrive at web check-in counter at least 1 hour before departure for international flights and 45 minutes before departure for the domestic flight.

The airports listed below will allow you to use a digital boarding pass on your mobile ;-

  • Africa

Addis Ababa, Cape town, Cotonou, Conakry, Victoria falls,Nairbi,Yaounde,Maputo,Lagos,Luanda,Johansburg,Enugu,Duala, Dar Es Salaam and Abuja,

  • Europe

Vienna, Oslo, Millan, Marseille, London, Manchester, Istanbul, Geneva, Rome, Frankfurt, Moscow, Paris, Brussels, Stockholm,

  • Asia and Pacific

Hongkong

  • Middle east

Tel Aviv and Riyadh

  • USA and Canada

Toronto, Chicago and New York

  • Latin America

Sao Paulo and Buenos Aires

This is when the passenger booking is not qualified for online check-in. This could be when the booking is cancelled or it is not confirmed. Such error response will be displayed when there is a schedule change or last minute change on your flight.

Such error response will be displayed when the booking has a status of waiting list, reconfirmed or unable to confirm status. All flight segment should be in OK status to be able to qualify for online check-in.

This means when a given passenger is restricted to make online check-in and in this case he/she has to check-in at the airport. This happens when the passenger travel document requires further in person verification or when a given passenger is restricted to enter to the destination country.

Partial check-in happen when the first flight segment is checked in but the second flight segment is not. Some times if there are more than one passenger, the system will allow to check-in one passenger but not the other passenger. When this happen the traveler should check-in the remining flight segment at the airport.

This happen when the Booking reference is not correct or when the booking reference is a past date . The traveler can use his/her ticket number for check-in when he has incorrect booking reference.

This error happen when the passenger ticket is not eligible or it has status code other than OK such as NOGO,LFTD,RFND or CTRL. When the passenger ticket is used or refunded such error response will be displayed.

This includes various system error behind the scene and one or more system may not be working as expected. When the passenger get this response he/she should proceed and make their check-in at the airport.

1. Error: INHIBITED_SSR_FOUND
Cause: This error occurs when a booking has a special service request such as a Wheelchair, Stretcher, Medical case, Pet in the cabin, or extra seat passenger that is inhibited.

Solution: Any bookings having one of these requests will not be able to check-in and the passenger should go to the airport counter.

2. Error: Segment Restricted/Segment not eligible for Check-in
Cause: The system is unable to complete your check-in. The segment you are trying to check in is restricted for online check-in.

Solution: Please go to the airport to complete the check-in formalities and receive your boarding pass(es)

3. Error: Flight Not Initialized
Cause: This happens when the passenger flight is not yet ready for Check-in service

Solution: Please try again within 48 hours of your scheduled flight departure time. If the error continues, please contact us immediately

4. Error: Online check-in window is closed
Cause: This is when the Online check-in window is closed

Solution: Please proceed immediately to the airport to complete the check-in formalities and receive your boarding pass(es)

5. Error: CHECK_IN_WINDOW_NOT_YET_OPEN
Cause: This error occurs when the passenger is trying to check-in online before the allowed check-in time.

Solution: Please try again within 48 hours of your scheduled flight departure time.

6. Error: Invalid Passport Number
Cause: This could be due to incorrect document details.

Solution: Ensure that you have entered the correct document details and try again. If the error continues, please contact our global call center or proceed to the airport to complete the check-in formalities and receive your boarding pass(es)

7. Error: DOCUMENT_NUMBER_DUPLICATED
Cause: This is when 2 passengers enter the same document type and document ID on the same PNR.

Solution: Please ensure that you have entered the correct document details and try again. If the error continues, please contact our global call center for further assistance or proceed immediately to the airport to complete the check-in formalities and receive your boarding pass(es)

8. Error: Online Check-in not allowed
Cause: This error in most cases is due to an unpaid ancillary

Solution: Please contact our call center to complete the payment and check in to receive your boarding pass(es)

9. Error: Inhibited Station
Cause: Check-in is not allowed from the origin or your point of departure.

Solution: Please contact our call center or complete your check-in at the airport.

10. Error: Online Check-in is not allowed APP Error
Cause: The system is unable to complete your check-in at this time.

Solution: Please retry after some time. If the error continues, please contact our global call center for further assistance or proceed to the airport to complete the check-in formalities and receive your boarding pass(es).

11. Error: ASSOCIATED_PASSENGER_NOT_ELIGIBLE/ inhibited Passenger Type
Cause: Passengers like Infants, and unaccompanied minors are inhibited from using self-service check-in applications.
Solution: Please contact us immediately for further assistance or proceed immediately to the airport to complete the check-in formalities and receive your boarding pass(es).

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